Housing and Accommodations

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Housing and Accommodations

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Convention Housing Services

San Francisco Travel Association offers two housing services for conventions. One service provides a reservation system for group housing and monitoring room blocks utilizing multiple hotels; the second service specializes in booking and tracking hotel rooms after cutoff dates. See below for further details on each program.

Housing Reservations System

Official Housing Partner

Effective July 1, 2012, San Francisco Travel Association is partnering with Convention Management Resources (CMR) to provide convention housing to groups. Officially called San Francisco Travel Convention Housing—Powered by CMR®, this new program will deliver a customized housing experience based on local expertise, provide international group coordination, on-site housing desk, audits for room block credit, among many other benefits. In return for using this service, groups will be able to select from a bevy of meeting enhancements and marketing services. Click here for more information

Book and Track Rooms After Cut-off

SF Travel Association has partnered with Booking.com to help meeting and convention planners capture and measure hotel reservations booked outside of the room block after hotel cutoff date.

Benefits Include:

  • Pre/Post Group Pick-Up Report
    • Reports include:
      • Booking.com confirmation number
      • Book date
      • Check in/out dates
      • Language of booker
      • Country of origin of booker
      • Hotel name
  • No contracts/attrition
  • Customized deep links to specific hotels, neighborhoods, etc.
  • 24/7 LIVE customer support provided by Booking.com employees in USA centers
  • Free service—no cost to meeting planners and convention attendees
  • Customized booking engine includes meeting branding and link back to meeting website
  • Attendees with existing Booking.com accounts receive all Booking.com membership discounts
  • Real-time online hotel room reservations
  • Online content translated into 42 languages

How it works:

  • Once Booking.com website is set up, meeting planner will be provided with a unique booking engine link. This link can be used by convention attendees to make hotel room reservations, with tracking automatically included in the link.
  • All hotel reservations are confirmed at the time of booking. Confirmation numbers are issued at the time of booking as well.
  • Credit cards will be charged by the hotels directly, not by Booking.com.
  • Planners can request pick up reports by reaching out to Julie Jackson, contact details provided below.

Booking.com Contact Information:

Blake O'Rafferty
Senior Manager, Strategic Partnerships
blake.orafferty@booking.com
(415) 633-4051

About Booking.com:

Booking.com is the world leader in booking hotel and other accommodations online. It guarantees the best prices for any type of property—from small independents to five-star luxury. Guests can access the Booking.com website anytime, anywhere from their desktops, mobile phones and tablet devices, and they don't pay booking fees—ever. The Booking.com website is available in 42 languages, offers over 950,000 hotels and accommodations including more than 450,000 vacation rental properties and covers over 91,000 destinations in 224 countries and territories worldwide. It features over 95M reviews written by guests after their stay, and attracts online visitors from both leisure and business markets around the globe. With over 19 years of experience and a team of over 11,000 dedicated employees in over 170 offices worldwide, Booking.com operates its own in-house customer service team, which is available 24/7 to assist guests in their native languages and ensure an exceptional customer experience.

For more information, please contact convention-services@sftravel.com